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Testimonials

"Industry-leading products, top quality results, and great customer service – everything we’re looking for in an office solutions partner. Quick response and personalized customer service is why Technifax is our office solutions MVP."

Jerry Jones, Owner & General Manager, Dallas Cowboys Football Club

“I would like to take this opportunity to comment on our Account Representative. From day one, he was so very helpful and attentive to our needs. He worked extremely hard to find the perfect machine for our company and within our budget. After our purchase, he continued to check in with us to make sure we were satisfied or if there was anything at all he could do for us. In my opinion, he went well above the call of duty and still does so at this time. It has been our pleasure to work with him and hope to continue our relationship with him and Technifax for a very long time.”
B.W., Bishop International Inc.

“Thank you for helping us with the replacement of our [copier]. We were experiencing problems with the machine and could not reach anyone at [our previous vendor] to assist us. The Account Executive analyzed our needs and provided a copier that helps our business run more efficiently. We even saved money by diverting some of the printing to the copier instead of printing to our printer. We think the Konica Minolta C280 is awesome. The trainer and the technicians were especially helpful by showing us the features on the copier that would help us keep our business running smoothly. I would highly recommend Technifax Office Solutions based on their professionalism, quality of service, and attention to our needs.”
R.L., Homewood Suites by Hilton

“I am pleased to recommend Technifax Office Solutions as an office equipment provider. Over the past three years, they have consistently proven to their ability to service and support our Konica Minolta multi-function devices. Prior to our partnership with Technifax, Elevate Life Church was involved in a contract for equipment that continuously failed, did not meet our requirements and a service provider that was not meeting the standards set forth at the start of the contract. We contacted our Account Manager based on a referral and it was the best thing we ever did! She spent the required time with us to determine our areas of concern, our needs and requirements, and our goals moving forward with a new vendor. She continues to play a very active role in our account management with periodic visits and phone calls and is always available to help resolve any areas of concern. The Technifax team responds fast and effectively. Their technicians are friendly and knowledgeable. I can say with great confidence that choosing Technifax as our office equipment provider has been one of the best decisions for our organization. Therefore, it is my great pleasure to recommend Technifax Office Solutions.”
S.M., Elevate Life Church

"As a non-profit agency we depend on a lengthy life from our copiers, so when it came time to retire one of our main copiers, one of the vendors I contacted was Technifax Office Solutions. This was in 2006. We were so pleased with their product and service that we contacted them again in 2007 and 2011 when we were ready to retire some more copiers. After that first purchase, when I contacted our account manager again and gave her a description of what I was looking for, she was able to provide options that fit our needs. This was mainly due to the fact that she took the time and interest on her initial visit with us to find out about our agency and what we do. From my first contact with our account manager, to the staff in the office and the techs who service our machines it has been a great experience.”
J.R., The Family Place

“It gives me great pleasure to recommend Technifax Office Solutions as a printer/copier provider. I have worked with Technifax for eight years, and they have consistently proven to be an excellent vendor choice for their technical knowledge, dedication to customer service, and their responsiveness to our needs. Technifax has repeatedly gone out of their way, outside of our normal processes, to ensure that we have been satisfied with contracts, lease vendors, service, and even correcting mistakes that were made by other partners or by us. Most importantly, due the extraordinary dedication of our Account Executive, managing the relationship with Technifax has required almost zero effort on my part. She and her team to virtually all the work for us – all the way from consulting with my internal customers to ensuring delivery and ongoing service – they handle everything efficiently and professionally, and make this process as easy on us as possible. I recommend Technifax with enthusiasm and will definitely continue the relationship as long as I am given the opportunity.”
K.M., Schneider Electric

“I would like to take a moment to thank you and the wonderful staff at Technifax Office Solutions for your outstanding work on successfully getting us through a copier evaluation process and a completely smooth transition and implementation. Our sales representative was very knowledgeable and she handled the entire process with complete professionalism. The implementation team did a wonderful job setting up each copier at our multiple locations and trained our staff on how to use each machine efficiently. We have been very pleased with the quality of our copiers and the commitment to excellent customer service Technifax Office Solutions conveys. We intend to continue our relationship with Technifax Office Solutions. If you have a client who is considering using Technifax and their services and they wish to talk to an existing client, feel free to use us as a reference.”
T.M., Convoy Servicing Company

“It was perfect timing when your Account Executive called from Technifax; we were planning on replacing our [copier]. We were looking for a reliable copier that could accommodate our many applications and needs. Konica Minolta and Technifax seemed to be the right fit for us. The transition into a new machine was challenging. However, the Technifax staff and technicians were very helpful through the entire process from the installation to the training to help make this transition as smooth as possible. I would highly recommend Technifax Office Solutions based on the quality of the equipment and service, and the professional and timely attention provided by our representative.”
J.S., AirCo Air Conditioning Heating Plumbing

“The Technifax sales person was very professional and seemed genuinely concerned about what was best for my business. He asked me questions about our business and how we did our paper flow. He looked at where we had our current equipment and how we used it. He came up with a solution that helped us save money by combining our fax into the copier system and showing us how we could fax direct from our desktop computer without walking to the fax. His pricing was excellent. We ended up going with Technifax and got four units for our Lewisville dealership. I was dreading the install and the interruption of our business when something like getting new equipment happens. I was pleasantly surprised when the install went incredibly smooth. Our account representative stayed with us through the complete process and made sure nothing went wrong. He had is I.T. department person here to work with our guy to get everything hooked to the network. He had his trainer come and train all our sales people and staff. It went great. As a matter of fact, it went so well that we got more copiers systems for our Denton, Texas office a few months later. I would recommend Technifax and our account representative to anyone.”
L.G., Huffines Chrysler Jeep Dodge

“In July I decided to change copier vendors from the supplier I had used for five years to Technifax Office Solutions. It was one of the smartest business decisions I have made. There are several reasons why that is the case: The equipment is faster and more cost effective. The copy/print quality is better, especially from the color copiers. The transition from the other vendor was almost seamless because of the clear and complete procedures provided by the Technifax account representative. The financial transactions, which can be most confusing, were done clearly, cleanly and quickly. The previous leased equipment was removed without a problem. The Technifax technical support was and has been excellent. Most of all the timely service provided by our account representative continues to be exemplary . . . I highly recommend them.”
W.M., Saturn Road Church of Christ

“Delivery was prompt and as promised. Your delivery guys were professional, polite and courteous. Both were very efficient but neighborly, not a robotic delivery service. Your I.T. technician is such a nice person and loves his job, and it shows in all he does. Your entire staff has done nothing but be attentive, answer any question (even twice), offer solutions, pay attention to details, treat us like royalty. Nothing but compliments from all our staff to all your staff. Thank you very much."
C.S., Nationstar Mortgage

"Your I.T. Technician went above and beyond to help me understand not only our new copier, printer, scanner, but answered other questions to help us be more efficient in our work. He also contacted me the next day when I needed some help in getting my local printer reconnected. We were able to handle the technical aspect over the phone. The representative who called upon us regarding the contracting, plus the delivery personnel who picked up the old machine and delivered the new one, were pleasant, helpful and courteous."
S.S., Agape Home Care

"Everyone I speak to, from service to our tech, are always very nice and professional. You have a great team of employees." We needed fax toner right away and you delivered same day and got us out of a jam. Many thanks!"
M.P., Marriott DFW

"Technifax has been a very good company to work with as a small business owner."
T.H., John Huff Sales

"Always good customer service on every call."
M.C., Cooper's Copies & Prints

"Your customer support rep is amazing came into our dealership and instantly took control of training. She asked many questions and then trained by example. When there was a computer glitch she fixed it faster than I could explain the issue to my I.T. guy. She is an example employee, you can tell she enjoys what she does."
P.V., Huffines Kia

"Thank you for your excellent personal service. That is hard to find these days."
B.Q., Vice President/C.O.O, Platinum Select

"My IT department and I have been really impressed with the whole sales process. Since the decision to go with Technifax we have been very impressed. The service we have received such as IT, training, etc., have been second to none. I would recommend Technifax to everybody."
J.N., Head of IT, Floors Incorporated

"The people with Lincoln Property are very happy with the response time and very good service from Technifax. Other vendors have not given the response time that we get from Technifax!"
E.W., Lincoln Property Co.

"With the volume we've had, our machine has kept up really good. It has done everything we've asked it to do. After four years, when a service issue came up, the tech and his supervisor worked with us until the issue was resolved and we were satisfied."
K., Hamilton & Co.

"Technifax analyzed our needs and provided economical solutions that have made our business run more efficiently. The staff at Technifax is professional and prompt and we look forward to continuing to do business with them again in the future."
J.E., Operations Manager, UPS Logistics Group

"I would like to thank you for the excellent customer service that Technifax provides to Service First Mortgage Corporation. I have spoken to many employees at our different locations and their sentiment is the same: courteous and efficient customer service. We will not hesitate to recommend Technifax to any business that is looking for a dependable office equipment vendor. Thanks again!"
G.A., Service First Mortgage