Feedback Form

1. Are our sales representatives knowledgeable, informative, and responsive to your needs?
Excellent Okay Needs Improvement

2. Did we follow through after the sale to ensure your satisfaction?
Excellent Okay Needs Improvement

3. Do our customer service representatives handle your call quickly and courteously?
Excellent Okay Needs Improvement

4. Is our support staff friendly and helpful?
Excellent Okay Needs Improvement

5. How would you rate the response time of our service technicians?
Excellent Okay Needs Improvement

6. Is there a specific employee that you think deserves special recognition? If so, why?

7. Is there something in particular we have done extremely well for you?

8. If there is anything you feel we have done that was below your expectations, what would that be, and how could we do it better?

9. I would do business with Technifax again.
Yes No

10. I would recommend Technifax to someone who needs copiers or printers.
Yes No

Any other comments you would like to share with us about your experiences:

Additional comments about our website:

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Feel free to email us at mmoon@technifaxdfw.com with regard to any other aspect of our relationship. Thank you for your input!